Refund and Cancellation Policy

Nothing renews on its own and we hold no card on file, so you never need to cancel. Access simply ends after 58 days.

We refund in full when:

• you were charged more than once for the same plan;
• your payment was taken but your access was not activated and we could not fix it within 48 hours;
• you were charged an amount different from the price shown at checkout.

Because you can try the service free first, a payment is not refunded once access has been activated, including when you simply change your mind, stop studying or do not use the plan. Accounts closed for breaking the Terms are not refunded.

• Email team.cadetx@gmail.com from your registered address within 7 days of the payment, with the payment ID from your Razorpay receipt.
• We reply within 3 working days.
• An approved refund goes back to the original payment method within 5 to 7 working days. Your bank may take a little longer to show it.